

You will need to re-encode (or transcode) some of your video files that can not play on Smart TV's.

We do not have access or control to/over any Portals and we can not make such changes from the app.įor IPTV Providers and SERVER admins. Your Portal admin or IPTV provider needs to make some small changes to make it possible to play the videos again. This is not caused because of an Smart STB update but because of TV OS (Firmware) update which limited video and audio codec support.įor app users and resellers. Codecs that are officially supported on all devices and all regions are H264 for video and LC-AAC for audio. Some budget and mid-range Smart TV's made by Samsung, Philips, LG and few others recently got TV OS (Firmware) upgrade which limited video and audio codec support. Getting Server Unavailable or Missing file on some or all movies/series inside Videoclub and/or TV series?
